Same-day courier · UK · built and operated in-house
In production

X-Eagle — our own UK courier operation

Our own same-day courier business was running on spreadsheets, WhatsApp and a single payment link — no dispatch board, no driver app, no CRM.

/// The brief

What they asked for.

X-Eagle is our own UK same-day courier business. We needed to replace a stack of spreadsheets, WhatsApp threads and a single payment link with one platform: real-time dispatch, driver apps for iOS and Android, a CRM to work the 800+ businesses we had already touched, and invoicing that closed the loop with the accountant.

It had real customers and real revenue, but couldn't scale. Every new booking was a manual copy-paste, every driver hand-off needed a phone call, and quotes routinely fell through the cracks. The brief was simple: keep the operation running while we replaced the stack, and ship in weeks not quarters.

We built and operated the platform live alongside the team, using real bookings as the test data. Everything that hit production was a real customer with a real parcel and a real driver — no staging mode, no demos.

/// What we shipped

Built and in production.

Instant quote calculator with postcode-based pricing
Real-time dispatch board with drag-to-assign
Driver apps (iOS + Android) with GPS, push and offline cache
Customer tracking links + branded notification emails
CRM with 831 businesses, deals, quotes and activity feed
Auto invoicing wired to their accounting platform
Admin web dashboard with KPIs and audit log
/// Outcome

Real numbers, not demos.

Real deliveries
0
Businesses in CRM
0
Page views served
0
Time to production
8 weeks
/// In their words

We went from running the office on WhatsApp to having a real dispatch board, a CRM with everyone we'd ever quoted, and driver apps in both stores — all in two months. The first £100 of real revenue went through it on day one.

— X-Eagle operations (our own business)
/// Time to live
8 weeks
Concept to production with real users on the platform.
/// Tech stack
Modern TypeScript web stackProduction database + auth + RLSCross-platform mobile frameworkPayments + telephony + transactional emailAccounting-platform sync
Same engineering standards we run our own products on — modern web stack, UK-hosted, AI where it earns its place.
/// What next?

Got a similar
problem to solve?

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